Last updated: 02.2026

1. Overview

Protecting your personal data is important to us.
This Privacy Policy explains how we collect, process, and use personal data when you visit our website, use our services, or otherwise interact with us.

This Privacy Policy applies to all online offerings, services, and communication channels operated by us.

By using our website or services, you agree to the processing of your data in accordance with this Privacy Policy.

We reserve the right to update this Privacy Policy at any time, particularly in response to legal, technical, or operational changes. The current version is always available on our website.

2. Data Controller

The data controller within the meaning of applicable data protection laws is:

Koop-Konzepte Scheier GbR

Kirchwanne 17

38324 Kissenbrūck

Nicole Scheier

Cornelius Scheier

3. Types of Data We Process

We process the following categories of personal data:

a) Personal Data

Data that can be used to identify you personally, such as:

First and last name

Email address

Phone number

Billing and payment information

Company name

Communication content (e.g. emails, contact forms)

b) Non-Personal Data

Data that does not directly identify you, such as:

IP address (shortened/anonymized where possible)

Browser type and operating system

Access times

Pages visited

Technical usage data

4. How We Collect Data

We collect data in the following ways:

a) Data You Provide Directly

When you actively provide data to us, for example:

via contact forms

via email

when booking services

when subscribing to newsletters

within coaching programs, consulting services, or contractual relationships

b) Automatically Collected Data

When you visit our website, certain technical data is collected automatically, including:

server log files

cookies and similar technologies

Further details can be found in the Cookies section.

c) Data from Third Parties

In some cases, we receive data from third parties, such as:

payment service providers

appointment scheduling tools

email marketing systems

CRM or project management tools

We ensure that such data has been collected lawfully.

5. Purposes of Data Processing

We process personal data for the following purposes:

Operating and providing our website

Communicating with prospective and existing clients

Contract fulfillment and billing

Delivery of coaching, consulting, and other services

Customer support

Improving our services and offerings

Marketing and informational communication (e.g. newsletters), where permitted

Compliance with legal obligations

6. Legal Bases for Processing

We process personal data based on the following legal grounds:

Art. 6(1)(a) GDPR – consent

Art. 6(1)(b) GDPR – performance of a contract

Art. 6(1)(c) GDPR – legal obligation

Art. 6(1)(f) GDPR – legitimate interest

Our legitimate interests include, in particular, the secure and efficient operation of our business and services.

7. Data Retention and Deletion

We store personal data only for as long as necessary to fulfill the stated purposes or to comply with statutory retention obligations.

Once the purpose no longer applies or legal retention periods expire, the data is deleted or anonymized.

8. Data Sharing

We only share your data if:

you have given explicit consent

it is necessary to perform a contract

we are legally required to do so

we use service providers (e.g. IT, accounting, email delivery)

All service providers are contractually obligated to comply with applicable data protection regulations.

We do not sell personal data.

9. Cookies and Similar Technologies

Our website uses cookies and similar technologies to:

ensure website functionality

analyze usage

optimize content

You can restrict or disable cookies through your browser settings at any time. Please note that disabling cookies may limit website functionality.

10. Your Rights

You have the right to:

access your stored personal data

correct inaccurate data

request deletion of your data

restrict processing

request data portability

withdraw consent at any time

object to data processing

To exercise your rights, simply contact us via the email address listed above.

11. Right to Lodge a Complaint

You have the right to lodge a complaint with a data protection authority, particularly:

in your country of residence

in the country where our company is based

12. Data Security

We implement appropriate technical and organizational measures to protect your data against loss, misuse, and unauthorized access.

However, data transmission over the internet cannot be guaranteed to be completely secure.

13. External Links

Our website may contain links to external websites.
We are not responsible for the content or data protection practices of those websites.

14. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy to reflect legal, technical, or operational changes.